Frequently Asked Questions

You have questions? We have answers.

Who is Ticket Island?

  • Ticket Island is an online event registration company that services live events by giving event managers/producers the essential tools needed for maximizing profits through attendee registration which results in outstanding, sold-out events.


How does it work?

  • Selling tickets online has never been easier!
    1. Create: Fill in your event details, create single or multiple ticket types, and your page is ready.
    2. Promote: Invite people to your event with a custom link and display a “Buy Tickets” tab on your Facebook fan page.
    3. Manage: Gather attendee data and access your account 24/7 to make any changes.


How much does it cost to get started?

  • Creating events and selling tickets online with is free and always will be.


What are the service fees for free events?

  • There are NO service fees for free events. If the ticket price is $0, then our service fees are $0 as well.


What are the service fees for paid events?

  • Click Here for pricing on paid, ticketed events.

Can I pass the service fees on to my attendees?

  • Yes, you have complete control over which fees you collect from the attendee with the following three options:
    1. Collect the service fee and payment processing fee from your attendees.
    2. Split the fees with your attendees.
    3. Pay the service fee and payment processing fee yourself.


When can I collect my ticket sales and how do I get paid?

  • Up to 50% of revenue from net ticket sales are released bi-monthly (15th & last business day of the month).
  • The remaining revenue from net ticket sales are released 3-5 business days after your event ends.
  • This gives time to resolve any credit card claims your attendees may file with their bank.
  • It is recommended that you post a picture or video of your event on Ticket Island’s Facebook or Twitter page as proof of your event taking place.
  • You can collect your money via check by mail or through PayPal.
  • More funding options are available for well qualified events. Please contact us for details.

Ready to sell tickets online? Create your event and get started today!